47bd's Privacy Policy

47bd ("we", "our") is an online betting and casino platform operated for Bangladeshi players. This privacy policy explains what information we collect about you when you use our website 47bd.lat, how we use that information, who we may share it with, and what steps we take to protect your privacy.

By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

This policy applies to all registered members, guest users, and any person who interacts with any service or website of 47bd.

47bd collects various types of information in order to provide you with the best possible service. This information falls into two main categories:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Mobile number and email address (where applicable)
• Payment method details — bKash, Nagad, or Rocket account number
• Details of documents submitted for identity verification
• The content of your conversations with our customer support team

2.2 Information Collected Automatically

• IP address and device identifier information
• Browser type, operating system, and device type
• Your gaming activity and transaction history on the platform
• Session duration and a list of pages visited
• Information collected through cookies and similar tracking technologies
• Referral source (how you arrived at our site)

47bd collects and uses your information only for the following legitimate purposes:

3.1 Account Management & Identity Verification

Your basic information is required to create and maintain an account on our platform. In particular, we carry out identity verification to confirm age and maintain a safe environment. Only those aged 21 or above may use our platform.

3.2 Financial Transaction Processing

Your payment information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. This information is essential for the security of each transaction and for fraud prevention.

3.3 Providing Customer Support

When our 24/7 live chat and email support team resolves your issues, your account and transaction information is needed. This ensures fast and effective assistance.

3.4 Platform Improvement & Personalisation

By analysing your usage patterns, we improve the platform experience. This information is used to keep you informed about relevant games and offers.

3.5 Legal Compliance

Your information may be processed to meet anti-money laundering (AML) requirements and other applicable legal obligations. It also plays an important role in implementing responsible gaming policies.

47bd never sells or rents your personal information to third parties. However, in certain circumstances we may share information with the following parties:

• Payment providers: Information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant mobile financial service provider.
• Technology & service partners: Technology partners who operate and secure our platform may access limited information under strict confidentiality agreements.
• Fraud prevention & security services: Relevant information may be shared with specialist organisations to protect accounts and prevent fraudulent activity.
• Legal authorities: We may be legally required to disclose information in response to valid legal orders, court directions, or government investigations.
• Business transfers: Information may be transferred in the event of a business merger or acquisition, but the new entity will be bound to follow this same privacy policy.

47bd applies industry-standard security measures to protect your information. Our commitment is to keep every transaction and piece of personal information under the highest level of encryption and security technology.

5.1 Technical Security

• SSL/TLS encryption used for all data transmissions
• Advanced encryption methods applied for storing sensitive information
• Regular security testing and vulnerability assessments conducted
• Firewalls and intrusion detection systems to prevent unauthorised access
• Two-factor authentication (2FA) supported

5.2 Administrative Security

• Only authorised staff will have access to personal information
• Mandatory privacy and security training for all staff
• All data access activity monitored and logs maintained
• Regular internal security audits conducted

That said, no transmission of information over the internet or electronic storage is completely secure. Although we apply industry-standard security measures, no method can guarantee 100% security. However, we commit that in the event of any security incident, we will notify affected users without delay.

47bd uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential cookies: Required for the basic operation of the platform — these cannot be disabled.
• Functionality cookies: To remember your preferences and settings, such as language selection.
• Analytics cookies: To understand which pages are used most — always in anonymous form.
• Security cookies: Used to prevent fraud and unauthorised access.

6.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some important platform features from working properly.

47bd retains your information only for as long as necessary. Data retention follows the policies below:

• Active account data: for the full duration the account remains active
• After account closure: for as long as required for legal obligations and dispute resolution
• Financial transaction records: for the period determined by legal obligations
• Customer support communication history: for as long as required for service delivery and quality improvement
• Analytics and log data: typically deleted or anonymised automatically after 12 months

Once the designated retention period ends, information is securely deleted or anonymised.

47bd believes you should have full control over your own information. We therefore ensure the following rights:

8.1 Right to Access

You have the right to know what information we hold about you. You can request a copy of your information from our support team at any time.

8.2 Right to Rectification

If you believe information we hold is inaccurate or incomplete, you may request a correction. We will make the necessary corrections as quickly as possible.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations, active disputes, or service delivery requirements.

8.4 Right to Restrict Processing

You may object to the use of your information for specific purposes. You may withdraw consent for marketing communications at any time.

8.5 Right to Data Portability

You may request your information in a commonly used, machine-readable format.

To exercise these rights, please contact our support team — via 24/7 live chat or by email.

47bd strictly follows an age control policy. Our platform is operated for those aged 21 and above only. We do not knowingly collect personal information from any minor.

If we suspect that a minor has created an account using false information, we will immediately close that account and delete all associated data. If you believe a minor is using our platform, please notify our support team without delay.

47bd's servers and infrastructure may be located in various countries. When your information needs to be transferred outside Bangladesh, we ensure that:

• Adequate data protection is guaranteed in the destination country
• Transferred information will be protected to the same standards as this privacy policy
• The receiving party is bound by strict confidentiality and protection agreements
• Data transfers are limited to only what is necessary for service delivery

Our platform may include software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others. These third-party services have their own privacy policies, which are outside 47bd's control. We are not responsible for their privacy practices.

During payment processing, you may be directed to the bKash, Nagad, or Rocket app or platform. The privacy policy of the respective company will apply when using those services.

47bd may update this privacy policy from time to time. In the event of changes, we will:

• Update the last-updated date on this page
• Display a notice on the platform for significant changes
• Inform registered members about important changes

Continuing to use the platform after changes are made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Privacy-related requests to 47bd are handled with the highest priority.

After a complaint is submitted, we will get in touch with you as soon as possible. We review every complaint seriously and are committed to providing a satisfactory resolution.